PHL Customer Service Phone Directory
   

All Pacific Harbor Line, Inc. employees are dedicated to providing you with timely and quality rail service.

To assist you with your day-to-day contacts, below is a list of principal telephone and extension numbers.

Pacific Harbor Line, Inc.
Telephone: 310-834-4594
Fax: 310-513-6789

Customer Service
( Ask about our Internet Car Tracing and e-mail reports!) Security measures require users wishing to trace cars to register.
Telephone: 310-984-5774
Fax: 310-513-6789

Accounting department
Telephone: 312-341-1026
Fax: 312-341-0828

PHL freight tariff 8000-B, effective July 1, 2004
(pdf format)
PHL freight tariff 8000-C, effective January 11, 2006 (pdf format)
PHL freight tariff 8000-D, effective October 1, 2006 (pdf format)
PHL freight tariff 8000-E, effective March 1, 2009 (pdf format)
PHL freight tariff 8000-F, effective January 1, 2010 (pdf format)
PHL freight tariff 8000-G, effective January 1, 2011 (pdf format)
PHL storage tariff 8100, effective October 1, 2006 (pdf format)
PHL storage tariff 8100-A, effective February 1, 2010 (pdf format)
PHL storage tariff 8100-B, effective January 1, 2011 (pdf format)


photo copyright 2004 Tom Paiva

Individual departments may be reached by dialing the following extensions.

Department Number Ext.
Car Orders 310-984-5773

Car Tracing - customers with Internet access wishing to trace cars are required to register. For more information, click here

310-984-5774
Dimensional Shipments 310-984-5773
Dispatcher 310-830-0660
Freight Billing 312-324-7352
Industrial Development 310-984-5773
Loss and Damage Investigation 310-984-5773
Marketing and Sales 310-984-5773
Pricing/Freight Rates 310-984-5773
Switch Orders/Spotting Instructions 310-984-5774
Transportation 310-830-0753
Waybilling 310-984-5774
Accounting 312-324-7355
   
 
This page last updated on November 21, 2011